Terms & Conditions

Welcome to the official website of Initiate Digital Agency (“we”, “us”, or “the Agency”). By accessing and using this website and our services, you (“Client” or “User”) acknowledge that you have read, understood, and agreed to the following Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.


1. About Us

Initiate Digital Agency is a provider of digital marketing services offering various digital solutions such as online advertising management, social media management, graphic design, content creation, SEO, website development, and other digital services.


2. Use of Website

Users agree to use this website solely for lawful purposes and in compliance with applicable regulations.

Users are prohibited from using this website to distribute content that is misleading, offensive, or infringes the intellectual property rights of others.

We reserve the right to restrict or terminate your access to the website if any violation of these terms is detected.


3. Our Services

All services offered are described in general on this website. Technical details, pricing, and execution timelines will be further outlined through proposals or cooperation contracts between the Client and the Agency.

We reserve the right to add, modify, or discontinue any part of our services at any time without prior notice.


4. Quotation and Payment

All price quotations are non-binding until approved by both parties through an official contract or invoice.

Payments must be made according to the written agreement and through the official payment methods we provide.

Payments that have been made are non-refundable unless an error from our side occurs.


5. Intellectual Property Rights

All materials on this website (including logos, designs, text, and visual content) are the property of Initiate Digital Agency and are protected by copyright laws.

Users are prohibited from using, copying, or distributing any materials from this website without our written permission.

Any work produced during a project will become the property of the Client upon full payment, unless otherwise stated in the contract.


6. Privacy and Data Security

We respect user privacy and are committed to protecting personal data in accordance with our [Privacy Policy].

By using this website, you consent to the collection and use of your data in accordance with the policy.


7. User Responsibilities

Users must provide accurate and complete information when filling out forms or submitting data through our website.

We are not responsible for any errors or losses resulting from inaccurate or incomplete information provided by the user.


8. Limitation of Liability

We do not guarantee specific results from any digital marketing service, as outcomes depend on external factors such as platform algorithms, market trends, and audience behavior.

We are not liable for any direct or indirect damages arising from the use of our website or services.


9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

Use of third-party websites is entirely at the user’s own responsibility.


10. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time without prior notice.

Changes will take effect immediately once published on this page.

We recommend checking this page periodically to stay informed about updates.


11. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of the Republic of Indonesia.

Any disputes arising will first be resolved through deliberation. If no agreement is reached, the matter will be settled through legal proceedings within the jurisdiction of DKI Jakarta.


12. Contact Us

If you have any questions or need further information regarding these Terms & Conditions, please contact us at:

📧 Email: admin@initiate.com
📞 Phone: 0813 8888 6245
🏢 Office Address: Skynindo Building, 3rd Floor


13. Acceptance

By using this website, you acknowledge that you have read, understood, and agreed to all terms contained in this Terms & Conditions.