Last updated: 24 October 2025
Thank you for using the services of Initiate Digital Agency (“we”, “us”, or “the Agency”).
We are committed to delivering professional digital marketing services in accordance with agreed terms.
This Privacy Policy explains how we collect, use, store, and protect the personal information provided by our Clients (“you”).
We may collect your personal information in various ways, including but not limited to when you:
Fill out forms on our website
Contact us via email, WhatsApp, or social media
Use our digital marketing services
The types of personal data we may collect include:
Full name
Email address
Phone number
Business/company name
Payment information (if applicable)
We use your personal information for the following purposes:
To provide and manage digital marketing services
To contact you regarding inquiries, offers, or customer support
To send updates, promotions, and service information
To improve our services, website, and user experience
For administrative, verification, and system security purposes
We will not sell, rent, or trade your personal information to third parties without your consent, except as required by law.
We are committed to protecting your personal information.
Your data is securely stored using industry-standard systems and is only accessible by authorized personnel.
However, while we take reasonable security measures, we cannot guarantee complete security of data transmitted over the internet.
Our website uses cookies to enhance user experience and analyze site performance.
You may disable cookies through your browser settings; however, certain website features may not function optimally without cookies.
We may share your information with third parties only under the following conditions:
With trusted partners who help operate our business (e.g., hosting providers, advertising platforms, analytics tools)
When required by law or to protect our rights and interests
With your consent for specific purposes
You have the right to:
Request a copy of your personal data
Update or correct inaccurate information
Request the deletion of your personal data from our system
Opt out of receiving marketing communications at any time
Requests can be submitted through the contact information below.
We may update this Privacy Policy from time to time.
Any changes will be posted on this page along with the latest update date at the top.
If you have any questions about this policy or the status of your personal data, please contact us at:
📧 Email: admin@initiate.com
📞 Phone: 0813 8888 6245
🏢 Office Address: Skynindo Building, 3rd Floor
By using our services, you acknowledge that you have read and agreed to this Privacy Policy.
